Billing Associate

Summary

Join Curai's dynamic team as a skilled Biller/Coder, playing a crucial role in ensuring accurate medical coding, claims submission, and payment reconciliation for our telehealth services. You will collaborate with healthcare providers, administrative staff, and insurance companies to optimize revenue cycle management. This remote-first position requires experience in medical coding and billing, preferably in a telehealth setting, and a CPC certification or equivalent. We offer competitive compensation, unlimited PTO, flexible hours, excellent benefits, and a 401k plan with employer matching. Curai is a mission-driven company committed to building a diverse and inclusive environment.

Requirements

• Certified Professional Coder (CPC) certification or equivalent
• Minimum of 3 years of experience in medical coding and billing, preferably in a telehealth primary care and urgent care setting
• In-depth knowledge of medical coding systems (e.g., ICD-10, CPT/HCPCS) and coding guidelines
• Experience building and delivering ICD-10, CPT/HCPCS training for clinicians
• Familiarity with telehealth regulations and reimbursement policies
• Proficiency in using coding software and electronic health records systems
• Strong attention to detail and accuracy in coding and billing processes
• Excellent organizational and time management skills
• Effective communication and interpersonal skills to collaborate with a multidisciplinary team

Responsibilities

• Accurately assign medical codes to telehealth visits based on documentation and guidelines
• Conduct audits to ensure compliance with coding and billing regulations, resolving any discrepancies
• Develop and maintain Curai’s billing and coding policies, procedures, and clinician guidelines
• Perform data quality audits on claims before submission
• Stay current on telehealth coding and billing regulations
• Train staff on coding and billing best practices
• Analyze and address insurance denials, identifying root causes and implementing corrective actions
• Correct rejected claims and manage appeals for timely, accurate resolutions
• Post and reconcile insurance and patient payments to maintain financial accuracy
• Collaborate with payers, patients, and internal teams (coders, clinicians, operations) to resolve billing discrepancies and optimize reimbursement
• Maintain organized records of claims, adjustments, and resolutions, providing leadership with regular updates on trends
• Identify and implement process improvements for post-claims workflows, leveraging technology to streamline operations

Preferred Qualifications

• Have worked remotely before, or have a strong feeling that you'd work well with a 100% remote team, spread across multiple time zones
• Enjoy tackling complex problems that span multiple systems
• Are open to learning new technologies and designing procedures around them
• Have hands on experience with coding and billing claims for submission to payers
• Understand this role will require building new procedures as well as operating existing workflows
• Are able to clearly communicate both through writing and speaking
• Are comfortable creating and delivering coding and billing trainings to our provider group

Benefits

• Competitive compensation
• Unlimited PTO, flexible working hours and remote working options
• Excellent medical, dental, vision, flex spending plans, and parental leave
• 401k plan with employer matching