Billing Operations Associate

Summary

Join Nirvana, a rapidly growing commercial insurance company revolutionizing the industry with data-driven insights and AI, as a Billing Operations Associate. You will play a key role in shaping and growing our cutting-edge product, working cross-functionally with various teams. This position requires owning and optimizing existing financial processes, building new ones, and solving complex challenges. You will be responsible for the insurance audit process, agency and customer communications, and ensuring accurate and timely invoicing and collections. The ideal candidate possesses strong finance experience, excels in communication, and thrives in a fast-paced, ambiguous environment. Nirvana offers competitive benefits, including a flexible vacation policy, remote work options, and wellness reimbursements.

Requirements

• 2+ years in a finance related role (Consulting, Accounting, Operations)
• Proficiency in Excel
• Proven track record of attention to detail
• Strong communication skills, both written & verbal
• Thorough critical thinker who isn’t afraid to make decisions
• Self-starter who independently seeks out opportunities to learn & succeed
• Bias-to-action - you’re not afraid to get your hands dirty & stretch yourself
• Owner mentality - take accountability for your actions & results
• Successfully able to work in high-growth & ambiguous start-up environments
• Written and verbal fluency in English

Responsibilities

• Own the entire Insurance Audit process and be responsible for the automation, efficiency and accuracy of the process
• Own Agency and Customer communications as it pertains to Audits
• Partner with Product team to help build and implement new Finance workflows that scale as our organization grows
• Be a foundational driver of results for a modern day finance function for an emerging insurance product
• Ensure items are invoiced and collected accurately and timely
• Interact with Nirvana customers on a daily basis, servicing their unique business needs

Benefits

• Competitive salary & meaningful equity
• Monthly medical insurance reimbursement
• Monthly wellness reimbursement
• Remote equal culture and reimbursement for home office equipment
• A flexible vacation policy and a team that understands building a company is a marathon, not a sprint
• A culture that gives you the autonomy you need to do great work, and the transparency you need to make good decisions
• You are welcome to work from home or in our Santiago office