Business Analyst

Summary

Join SMX as a Business Analyst on the State and Local team, where you will translate business needs into technical objectives. You will gather user requirements, develop implementation recommendations, and identify solutions to meet business needs. This role involves reporting project status to management, understanding user needs, and communicating them across stakeholders. You will also participate in testing and application support activities, working closely with clients and project teams. This is a remote position supporting clients primarily in the Eastern Time zone.

Requirements

• Understand business processes and interpret them to define requirements, analyze current as-is processes and conceptualize to-be requirements
• Support the development of detailed stakeholder reports, user requirements, user stories, and test plans, test scenarios and test cases
• Support solution developers and business subject matter experts with documentation of functional and technical processes and system workflows using Lucid
• Develop detailed process maps and business process procedure documentation
• Develop system training plans and catalogs; conduct training sessions with customers
• Analyze data and draw conclusions from the data as it relates to business processes, stakeholders, and system users
• Develop Microsoft PowerPoint and Microsoft Word documentation
• Work with subject matter experts to define performance measures and collection methodology
• Support project management activity including metric analysis, process analysis, system analysis, measuring success, and stakeholder and leadership reporting
• Support project management tooling activities such as building project plans in Jira and Jira Advanced Roadmap
• Bachelor’s degree required
• 4+ years of experience as a Business Analyst
• Strong verbal and written communication skills

Responsibilities

• Translate business needs into technical objectives by gathering user requirements, developing recommendations for implementation, and identifying solutions to satisfy the business need
• Report project status to management including risks, issues, and key decisions
• Understand the overall direction and nuanced user needs clearly, and you will work to communicate business needs across various stakeholders
• Participate in testing and other application support activities, as well, and will work closely with clients and project teams

Preferred Qualifications

Additional years of experience in lieu of degree will be considered

Benefits

• Health insurance
• Paid leave
• Retirement