Business Development Representative

Summary

Join Emplifi's international sales team as a remote Business Development Representative based in North America! You will identify and contact key decision-makers at leading brands to generate new business opportunities. Responsibilities include conducting needs assessments, qualifying leads, collaborating with the sales and marketing teams, and communicating Emplifi's value proposition. Success requires persistence, strong research skills, and comfort with cold calling. Emplifi offers a fast-paced, supportive environment with opportunities for professional growth and a comprehensive benefits package.

Requirements

• Previous successful client facing experience, preferably sales, telesales experience in B2B
• Native level of English is a must, additional language is a plus
• The ability and desire to work in a fast-paced challenging environment
• The desire to meet and exceed measurable performance goals
• A willingness to learn about social and brand marketing
• The technical aptitude to master our CRM tool
• The ability to deal with objections

Responsibilities

• Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned
• Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns
• Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives’ targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations
• Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager

Preferred Qualifications

An understanding of social marketing and customer experience tools would be beneficial to the role

Benefits

• International, fast paced and rapidly growing environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• Flexible Working Hours
• Unlimited PTO
• 12 paid Holidays
• 2 Paid Community Service Days
• Company paid STD and LTD
• 401K
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Educational Reimbursement Opportunities
• Referral Bonus Program
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy