Business Operations Specialist I

Summary

Join Owlchemy Labs as a Business Operations Specialist and oversee the day-to-day activities, focusing on enhancing operational systems and performance. You will collaborate with cross-functional teams, support company leaders in executing initiatives, and build strong stakeholder relationships. This fully remote position requires 3+ years of experience in business operations, project management, or program management, excellent communication skills, and proficiency in Google Suite and Notion. The ideal candidate is a team player, problem solver, and data-oriented. This role offers a competitive salary, remote work flexibility, and various benefits.

Requirements

• Ability to collaborate both internally and externally and provide support to the organization leadership, staff, and program managers on any assigned programs and projects
• Ability to analyze issues and propose appropriate resolutions
• 3+ years of experience in dedicated business operations, project management, or program management
• Experience crafting and coordinating content to create slide decks and presentations for multiple audiences within the organization, including senior leadership
• Possession of excellent verbal and written communication skills
• Experience with Google Suite and Notion

Responsibilities

• Support company leaders to track multiple workstreams to ensure delivery success and alignment back to larger organizational objectives
• Develop and maintain performance metrics and reports in support of larger initiatives
• Build complex slide decks and presentations for strategic leadership and company-wide initiatives
• Assess existing processes and systems, identify opportunities for improvement, and escalate and resolve areas of improvement
• Assist with initiating, developing, revising, recommending, and ensuring implementation of policies, plans, procedures, and directives under guidance of the Senior Business Operations Specialist
• Assist in the definition of and documentation of processes into standard operating procedures and/or Change Management plans
• Assure integrated and coordinated short-term, mid-term, and long-range planning on projects, strategic roadmaps, and tasks
• Manage day-to-day of select internal initiatives in conjunction with Leads and assigned team
• Document team and client meetings effectively and proactively follow up on outstanding agenda items
• Develop agendas for weekly leadership meetings to drive progress on strategic initiatives
• Support various internal initiatives, including project planning, communications, roll out, monitoring and feedback loops

Preferred Qualifications

• Experience effectively working with remote teams
• Possession of excellent analytical, problem-solving, and decision-making skills
• Project Management Professional (PMP) or similar certification
• Data analysis and experience creating dashboards and reporting tools
• Experience with the Atlassian suite such as Jira or Confluence
• Degree and/or equivalent experience in Business, Communications, or related field

Benefits

• 20 days of vacation
• Unlimited sick days
• School loan repayment assistance
• New parent benefits
• Health/Dental/Vision Plans
• Retirement Plan
• Remote work