Business Support Officer

Summary

Join Corndel, a multi-award-winning UK management and technology training provider, as a Business Support Officer in the Assessment Team. You will provide key administrative and support activities for the learner End-Point-Assessment (EPA) experience, working closely with EPA management systems. This role requires excellent communication and organizational skills, administrative experience in Apprenticeships, and attention to detail. The position offers a remote working arrangement, flexible working hours, unlimited leave, and a pension. Corndel is committed to creating an inclusive workplace and offers a supportive and flexible environment. The salary is up to £30,240 depending on experience.

Requirements

• Have excellent organisational skills and the ability to prioritise workload and meet deadlines
• Use of external MIS systems and platforms
• Excellent interpersonal communication skills, with a professional manner
• Good attention to detail and a natural completer finisher, with thoroughness and accuracy
• Committed to their own personal development within Corndel, and continuously improve and develop your practice
• Willingness to work as part of a team and between the different teams within Corndel
• High levels of punctuality, reliability and integrity
• Proactive and able to use own initiative with a willingness to take on responsibility
• A confident user of IT and a Good understanding of Microsoft Programmes (Excel, Word, PowerPoint, Forms)

Responsibilities

• Use EPA Management systems
• Send out feedback and results to learners
• Communicate effectively with learners, internal and external stakeholders
• Co-manage the AdminEPA inbox
• Book exams or LADs
• Support and contribute effectively to Assessment team meetings
• Support and advise on effective approaches to monitor and improve processes and systems
• Support the self-assessment process, Ofsted, and external audit visits from an administrative viewpoint
• Promote and safeguard the welfare of all learners and colleagues you are responsible for or encounter
• Consistently demonstrate Corndel values

Preferred Qualifications

• Knowledge of Apprenticeship Standards and understanding of End Point Assessment
• Experience of Aptem or other portfolio systems
• Experience of working with End Point assessment Organisations

Benefits

• Pension
• Unlimited leave
• Flexible working
• Remote working