Business Operation Support Specialist

Summary

Join Scenario Trainer Inc., a fast-growing company providing advanced training equipment to government and law enforcement agencies, as a detail-oriented Business Operations Support Specialist. This role involves working from home with occasional visits to the office for project syncs, training, and operational support.

Requirements

• Strong organizational skills and high attention to detail
• Experience with CRM systems (ActiveCampaign preferred)
• Experience in government contracting or sales administration is a plus
• Proactive, able to manage multiple tasks and prioritize effectively
• Ability to work independently with minimal oversight
• Strong communication skills for answering calls and setting appointments

Responsibilities

• Create and update sales quotes, follow up on quotes to close sales, and process purchase orders
• Manage vendor setups for state and government agencies, ensuring compliance with all necessary documentation
• Assist with government contracting processes, preparing necessary documents and coordinating with the team
• Maintain CRM (ActiveCampaign) with up-to-date customer information, quotes, and order statuses
• Manage a Virtual Assistant who can handle repetitive tasks, report generation, and other support functions
• Provide key metrics and data insights to support decision-making and dashboards for the CEO
• Prepare and deliver regular reports to help streamline operations and improve efficiency