Business Support Virtual Assistant

Summary

Join the remote world, today. We offer Competitive rates, Weekly payments, Annual rate increase (based on performance), Paid time off, Paid holidays, Free training and upskilling, Constant support and guidance from managers and mentors, Clear schedules and guidelines, A vibrant community always ready to support you.

Requirements

• Proven experience in a busy call center, handling multiple calls concurrently
• Strong background in customer service, including issue resolution and de-escalation
• Ability to multitask efficiently in a fast-paced environment
• Excellent verbal and written communication skills
• Reliable high-speed internet connection with a backup solution
• Two-monitor setup from the first day to optimize productivity

Responsibilities

• Handle high volumes of incoming calls, providing prompt and professional service
• Resolve customer issues, utilizing de-escalation techniques when necessary
• Manage multiple tasks and customer interactions simultaneously while maintaining attention to detail
• Communicate clearly and effectively to ensure a positive customer experience

Benefits

• Competitive rates
• Weekly payments
• Annual rate increase (based on performance)
• Paid time off
• Paid holidays
• Free training and upskilling
• Constant support and guidance from managers and mentors
• Clear schedules and guidelines
• A vibrant community always ready to support you