Virtual Assistant

Summary

Join our client, a leading Australian women's health and wellness brand, as a detail-oriented Virtual Assistant (Digital Marketing) to support their expanding digital presence.

Requirements

• Proven experience as a Personal Assistant or similar role
• Strong attention to detail and organisational skills
• Excellent communication and customer service abilities
• Experience with Microsoft Office and Google Workspace
• Ability to work independently and take initiative
• Strong written communication skills
• Proactive approach to tasks
• Experience with social media management

Responsibilities

• Provide direct administrative support to team leadership
• Manage calendar scheduling and meeting coordination
• Handle customer service inquiries
• Create and maintain documentation
• Process membership-related tasks
• Follow up on appointments and send reminders
• Manage social media content across multiple platforms
• Create blog posts from podcast content
• Update website content via WordPress
• Assist with masterclass administration
• Handle membership group management
• Support podcast scheduling and coordination
• Generate monthly performance reports

Preferred Qualifications

• Background in the health and wellness industry
• Experience working with US/Australian businesses
• Knowledge of WordPress and Monday.com
• Digital marketing experience
• Background in membership management

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Part-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)