Manager, Business Systems Analysts

Summary

Join Wiz, a rapidly growing cloud security company, and lead a team of Business Analysts as the Manager, Business Systems Analysts. You will guide your team in translating business needs into effective technical solutions, managing the project lifecycle from intake to delivery, and fostering collaboration between business and technical teams. This role requires extensive Business Analysis expertise, particularly within the Salesforce ecosystem, and strong leadership skills. You will be responsible for optimizing project intake, ensuring project artifacts are meticulously maintained, and driving continuous improvement of Business Systems solutions. The position demands a proactive approach, strong analytical skills, and exceptional communication abilities. This role is based on East Coast hours.

Requirements

• 6+ years of proven experience as a Business Systems Analyst supporting a SaaS company
• 2+ years of demonstrated success in a people leadership role, including coaching and developing team members
• Extensive experience in business analysis, comprehensive requirements gathering, and detailed process mapping within a Business Systems ecosystem, with a primary focus on Salesforce and a strong understanding of upstream and downstream business process dependencies
• Proven ability to effectively manage multiple concurrent projects from initial intake to successful delivery within a Kanban environment, including skillful prioritization of user stories, meticulous management of timelines, and effective coordination of resources
• Essential proficiency with project management tools, particularly Jira
• A strong technical aptitude across a wide array of business systems and tools, with a significant emphasis on the Salesforce platform and its interconnected ecosystem of applications
• Exceptional communication (both written and verbal) and interpersonal skills, with a well-established track record of effectively engaging with and managing expectations across a diverse range of stakeholders at all levels
• Strong analytical and problem-solving skills, coupled with a meticulous attention to detail and a commitment to accuracy
• Demonstrated ability to rapidly acquire proficiency in new technologies with a high degree of competence

Responsibilities

• Own and optimize the Business Systems project intake process, taking full accountability from initial request through to successful delivery. This includes ensuring projects are appropriately assigned to a BA, requirements are clearly defined and documented, work is effectively prioritized, and technical and business teams achieve alignment and approval on proposed technical solutions. You will be responsible for monitoring and improving the "lead time" metric
• Ensure the consistent creation and meticulous maintenance of all necessary project artifacts throughout the entire project lifecycle
• Guarantee the timely completion and clear communication of project status updates to all relevant business stakeholders
• Drive continuous prioritization of downstream Jira work based on evolving business needs, changes in team capacity, or unforeseen technical debt within a Kanban delivery model
• Rigorously Validate the completeness and quality of Business Requirements Documents (BRDs), ensuring they meet all essential criteria before the creation of user stories
• Collaborate closely with technical teams during the execution planning phase to develop detailed user stories and acceptance criteria that align with our shared definition of ready
• Serve as a primary point of contact for business stakeholders, proactively embedding yourself within business functions to gain a deep understanding of their technical needs and anticipate future requirements
• Continuously monitor and evaluate the effectiveness of implemented Business Systems solutions, proactively identifying opportunities for ongoing improvement. Stay abreast of a broad spectrum of industry best practices to recommend enhancements that drive operational efficiency and foster innovation

Benefits

• Medical, dental and vision insurance
• Home Office Setup reimbursement
• Flexible Spending Accounts
• Monthly Connectivity reimbursement
• Employee Assistance Program (EAP)
• Short- and Long-term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan (with employer match)
• Flexible paid time off + 11 paid holidays
• Paid leave programs, including parental, pregnancy health, medical and bereavement leave