Senior Business Systems Analyst

Summary

Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands! We are looking for a Senior Business Systems Analyst with experience in Adobe Commerce who is fluent in both Spanish and English to join our delivery team.

Requirements

• Frequent travel required during planning phases of projects to meet with clients/stakeholders (this will taper down once a project begins)
• Ability to speak both Spanish and English fluently
• Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
• 3-5 years of technical business analysis experience working hands-on with Adobe Commerce/Magento 2 sites
• High level of business acumen coupled with technical understanding of ecommerce sites and platforms
• Demonstrated success in a fast-paced, team-oriented environment
• In-depth knowledge of ecommerce business operations and systems requirements processes
• Ability to foster relationships across different business units as well as with clients
• Proven ability to successfully manage complex project deliverables
• Experience working within a defined SDLC

Responsibilities

• Establish and foster stakeholder relationships and manage client expectations
• Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
• Plan and facilitate requirements discovery workshops
• Lead the elicitation and documentation of our client’s requirements
• Ensure requirements meet client needs while remaining within the defined project scope
• Develop use cases, user stories, and other artifacts
• Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
• As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
• Provide recommendations for business process redesign and documentation as needed for new technology
• Investigate problems and defects that arise during implementation and deliver or recommend solutions
• Planning and supporting User Acceptance Testing
• Maintain documentation on system functionality and features
• Complete other duties as assigned

Preferred Qualifications

• Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
• Experience with translating business requirements into workable ADA complaint business solutions
• Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace

Benefits

• Medical insurance
• Dental and vision insurance
• Life insurance
• Disability
• Paid time off
• 401(k)