Axon is hiring a
Business Systems Architect

Summary

The job is for a Business Systems Architect at Axon, a fast-paced tech company dedicated to protecting life. The role involves working in the Digital Customer Experience team, driving initiatives such as reimagining field service, re-architecting Salesforce Service Cloud, and establishing architectural standards. The position requires at least 3 years of experience in a solutions architect or development role, with knowledge of Salesforce development and APIs.

Requirements

• At least 3 years experience in a hands-on solutions architect, technical architect, or development role and have led, architected, and delivered at least one cross-functional project
• At least 2 years experience in Salesforce development working with custom objects, automations (APEX), and integrations
• Knowledge of relational database theory and able to query using SQL, SOQL, or similar
• Understanding of types of APIs and API design patterns such as REST, SOAP, GraphQL, gRPC, and webhooks, and ability to explain the tradeoffs with each design
• Ability to coach business systems analysts, admins, and developers on best practices and standards
• Ability to explain technical concepts to non-technical team members
• Sigma, Snowflake, Tableau, Power BI, or Python report building experience
• Experience with Git or Github
• Extreme attention to detail and accuracy

Responsibilities

• Work closely with the Director, Digital Customer Experience to develop and maintain the technology roadmap aligned with business goals and objectives
• Lead the design and implementation of high impact, high visibility business systems that meet organizational needs, ensuring seamless integration with existing systems and technologies
• Collaborate closely with business systems analysts and business stakeholders to gather requirements and translate them into technical specifications and system designs
• Monitor for reoccurring issues, system/data or process gaps and proactively identify potential sources of increased efficiency and enhancements
• Lead initiatives for continuous improvement of business systems and processes
• Develop standards for, create and maintain comprehensive documentation of system architecture, processes, and configurations
• Evaluate and select appropriate technology stacks and platforms for implementing business solutions
• Conduct periodic access reviews and penetration testing to meet security and audit requirements
• Provide training and support to internal users
• Exhibit a passion to stay updated with the latest technologies and trends, actively seeking opportunities to learn and apply new tools, frameworks, or methodologies in innovative ways to solve business challenges and enhance system capabilities

Preferred Qualifications

• Bachelors degree in CS, MIS, CIS, or related field
• Prior experience with development using APEX, LWC, HTML, CSS, Javascript, RESTful APIs, React, Angular, NextJS, NodeJS, C#
• Prior experience with Burpsuite or other web application security tools
• Salesforce Certified Technical Architect and/or other Salesforce certifications

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices