Business Systems Engineer

Summary

Join Smartcat, a dynamic Series C company, as a Business Systems Engineer. Lead the management and seamless integration of systems supporting our GTM strategy, primarily focusing on HubSpot CRM. Ensure smooth integrations, optimize workflows, and align business processes with growth objectives. Oversee GTM systems and HubSpot CRM functionality, data integrity, and customization. Collaborate with cross-functional teams, prioritize system processes, and proactively identify opportunities for CRM enhancements. This fully remote role offers the chance to impact a $100 billion industry and be part of a rapidly growing, innovative team.

Requirements

• 5+ years of Systems Engineering, Sales Operations, Revenue Operations, or other GTM Operation roles
• Required hands-on experience with custom coding and development with Hubspot CRM and APIs
• Proven success in managing data quality programs
• Ability to work in a fast-paced environment and manage multiple projects simultaneously

Responsibilities

• Create and maintain a map of how our systems work together, how the data flows and how processes influence each other
• Implement processes like lead routing, with Hubspot CRM and other GTM systems (Chilipiper, ZoomInfo, Gong, Clay
• System Administration and Optimization: Manage system administration, covering security and user management, system integration, user guidelines, training, and continuous optimization
• Data Governance: create and manage data enrichment and hygiene practices to audit and clean HubSpot CRM, including but not limited to workflows, contacts, naming conventions, record associations, etc
• Collaborate with cross-functional teams to prioritize and build consensus around GTM system processes and outcomes
• Proactively identify opportunities for CRM enhancements and provide recommendations for improved efficiency and effectiveness, including AI

Preferred Qualifications

Experience with Chilipiper, Zoominfo, Clay, and Gong is a plus

Benefits

Fully remote team