Business Systems Lead

Summary

Join Affirm's FinSys team as a Financial Systems Administrator, where you'll be the day-to-day owner of our core accounting systems, NetSuite & Zip. You will manage and maintain these systems, providing Tier 1 and Tier 2 support to our accounting and company-wide user base. Responsibilities include designing and maintaining workflows, reports, and customizations, developing training materials, and ensuring SOX compliance. This techno-functional role requires a minimum of 5 years of NetSuite administration experience and NetSuite Administrator Certification. Affirm offers a competitive compensation package including 100% subsidized medical coverage, flexible spending stipends, and competitive time off.

Requirements

• NetSuite Administrator Certification required
• A minimum of 5 years of experience as a NetSuite administrator
• Proficiency in SuiteBuilder, SuiteScript, and SuiteTalk
• Experience with NetSuite Fixed Assets Module and OneWorld modules
• Strong problem-solving skills to diagnose, troubleshoot, and provide solutions from design to implementation, ensuring optimal performance
• A proactive attitude with a desire to adapt and learn new skills in a highly flexible environment

Responsibilities

• Manage and maintain the NetSuite (ERP) platform, ensuring optimal performance and alignment with business goals
• Provide Tier 1 support for our accounting department - resolving incidents, answering questions, and directing to knowledge base documentation, as applicable
• Provide Tier 2 support for our accounting department - troubleshooting system configurations, data import/export issues, and identifying root cause of system errors
• Design and maintain workflows and customizations using SuiteBuilder and SuiteScript, in alignment with industry best practices
• Design and maintain reports using saved searches and analytics workbooks, in alignment with industry best practices
• Assist the Business Systems Manager in developing customizations and writing SuiteScripts to enable cross-system automations
• Develop training materials and documentation specific to Affirm processes in Notion
• Manage and maintain the Zip (Procure to Pay) platform, ensuring optimal performance and alignment with business goals
• Provide Tier 1 support for our company-wide user base by answering user questions and assisting with general usability
• Provide Tier 2 support for company-wide user base by creating reports, troubleshooting system errors & data integrity issues
• Develop training materials and documentation specific to Affirm processes in Notion
• Perform daily FloQast administration duties, including user and role maintenance, configuration maintenance, and NetSuite integration maintenance
• Build out the FinSys Knowledge Base by documenting internal helpdesk and admin processes
• Execute and support SOX compliance initiatives related to user access reviews to ensure access is appropriate and in line with the principle of least privilege
• Conduct regular change management reviews to verify that system changes are properly documented, authorized, and tested before implementation
• Collaborate with internal audit and compliance teams to ensure financial systems meet SOX reporting requirements and to address any compliance risks

Preferred Qualifications

• SuiteCloud or Application Developer Certification preferred
• Experience with the SuiteCloud Development Framework and version control systems (e.g., GitHub)
• Experience administering other financial systems, preferably FloQast and Zip Procurement

Benefits

• 100% subsidized medical coverage, dental and vision for you and your dependents
• Monthly stipends for health, wellness and tech spending
• Equity rewards
• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
• #LI-Remote