Campaign Associate, Sponsorship

Summary

Join NPR, a leading multimedia organization, as a Campaign Associate! This client-facing role involves managing 25-35 campaigns, from pre-launch to post-launch, ensuring accurate implementation and delivery. You will collaborate with sales, production, and site development teams, interacting directly with sponsors (often Fortune 500 companies). Responsibilities include managing campaign assets, tracking performance, providing reports, and troubleshooting under-delivery. The ideal candidate possesses strong writing and project management skills, experience with data analysis, and proficiency in MS Excel. This is a remote-permitted, full-time position offering a competitive salary and comprehensive benefits.

Requirements

• Have strong writing skills
• Have experience navigating projects with multiple deadlines
• Have an eagerness to problem-solve and work with data
• Have 2–4 years work experience
• Be proficient in MS Excel and comfortable working with large data sets
• Have excellent written and verbal communication skills
• Have experience operating under time pressure urgency and fielding time-sensitive requests from clients/stakeholders
• Be attentive to detail, able to work independently and as part of a larger team, and have previous experience with project management involving multiple stakeholders
• Have a Bachelor's degree or equivalent in work experience

Responsibilities

• Be an expert on and communicate details about product specs, required assets and data capabilities to support a positive client campaign experience post-sale
• Manage banner, podcast and tag asset deadlines to ensure an on-time campaign launch
• Provide expertise on several different tracking vendors, measuring performance, ad quality, attention, brand lift, etc
• Verify that assets comply with NPR’s Digital Guidelines and submit voice talent and host-read scripts to be recorded for podcast placements
• Secure custom NPR-created asset approvals from clients/agencies ahead of launch
• Reserve inventory and accurately set up sponsorship campaigns in the ad servers
• Facilitate several time-sensitive “quick start” campaigns each quarter (launching within 48 hours after receiving buy confirmation and creative assets)
• Support clients with their reporting and measurement needs
• Provide deliverables to sponsors at intervals throughout the campaign, including things like launch confirmation, screenshots, air checks, monthly campaign highlights, daily/weekly data delivery reports, etc
• Execute creative or tag refreshes
• Provide support on time-sensitive requests from sponsors (delivery reporting, creative/copy changes, technical product questions, etc.)
• Reconcile monthly billing in our order management system to ensure clients receive accurate and timely invoices
• Proactively monitor campaign pacing every week using NPR’s data management tool
• Strategize and troubleshoot any campaign under-delivery with stakeholders on the sales and planning teams
• Provide recommendations and optimizations to address under-delivery to sponsors to guarantee the campaign delivers in full, which often requires urgency due to upcoming campaign end dates. Delivering all planned revenue is a key performance metric for this role
• Provide final campaign delivery reports and billing confirmation
• Build client relationships and facilitate renewal conversations by helping the sponsor evaluate attribution performance and other sponsor KPIs compared to NPR benchmarks

Preferred Qualifications

• Have experience in ad-serving platforms such as Google Ad Manager 360, Megaphone or AdsWizz
• Have experience working with data visualization tools or performance data analysis
• Have experience working with third-party tags, attribution or research tag vendors, including GCM, Amazon Ads/Sizmek, Spotify Ad Analytics, Claritas, and Barometric etc

Benefits

• Access to health and wellness benefits
• Paid time off
• Financial well-being benefits
• Medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings benefits
• Remote work permitted