Care Team

Summary

Join Wellthy's Care Team as a Care Coordinator or Care Adviser and contribute to our mission of providing exceptional care infrastructure. Care Coordinators are the primary point of contact for families, guiding them through caregiving complexities, while Care Advisers support Coordinators with research and task execution. This remote, US-based opportunity requires a private, secure workspace and strong internet access. Wellthy offers a comprehensive total rewards package including remote work, medical benefits, retirement savings, paid time off, and generous parental leave. While experience in healthcare or related fields is preferred, Wellthy values diverse backgrounds and perspectives.

Requirements

• Ability to work in a fast-paced environment
• Flexibility
• Creativity
• Comfort with a constantly evolving environment
• Strong internet connection
• Quiet space to take calls
• Professional (distraction-free) environment

Responsibilities

• Guide Wellthy families through the complexities of caregiving
• Manage the logistics of care
• Build strong relationships with families
• Prioritize families' unique care needs
• Develop comprehensive care plans
• Oversee the ongoing needs of families
• Coordinate medical appointments
• Research providers
• Track medications
• Manage medical bills
• Assist with insurance and facility vetting
• Ensure seamless, high-quality service in collaboration with Care Advisers
• Execute care-related tasks with precision and efficiency
• Conduct research
• Complete tasks
• Deliver high-quality results for members

Preferred Qualifications

• Background in healthcare, social work, mental health, or care management
• Experience navigating insurance, medical billing, or caregiving logistics
• Strong research and problem-solving skills
• Ability to manage multiple tasks efficiently

Benefits

• Remote work environment
• Medical, dental, and vision benefits within 30 days of hire
• Retirement saving account with matching company contributions
• Mental health benefits
• 15 days paid vacation, with two additional days for each subsequent year (up to a maximum of 25 days)
• Sick and Caregiving Days
• Professional development initiatives for growth
• Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave