Cash Applications Specialist

Summary

Join Guayaki's Accounting Team as an AR Cash Applications Specialist! You will play a vital role in protecting the company's financial interests by researching, analyzing, and processing cash applications and disputes. This fast-paced position requires strong problem-solving skills and attention to detail. You will perform account reconciliations, apply cash to invoices, conduct collections efforts, and generate weekly reports. The ideal candidate is a self-starter with excellent communication skills and proficiency in Microsoft Office Suite, particularly Excel. Guayaki offers a competitive benefits package including comprehensive medical, dental, and vision plans, life and disability insurance, paid time off, and opportunities for career growth.

Requirements

• Microsoft office suite, proficiency in Excel
• Ability to manage deadlines simultaneously, excellent verbal & written communication skill
• Ability to develop positive business-based relationships
• Willingness to learn
• Self-starter and motivated

Responsibilities

• Perform complex account reconciliations involving retrieving the remittance advice, deduction research, portal access, uploading data to ERP
• Apply cash to invoices based on remittance advice ensuring accuracy and attention to detail
• Perform collection efforts by making calls, sending emails, following up and documenting all communication in the system
• Report weekly on status of outstanding invoices
• Resolves complex customer deductions, billbacks, placement fees, fines, rebates, incentives, shipment/returns disputes
• Investigates dispute claims by gathering information to validate collectability (i.e., proof of delivery docs, contractual rebate/incentive agreements etc.)
• Files dispute with customer in timely manner. Follow up on resolution consistently
• Escalates unanswered dispute with customer/Account Manager to obtain dispute status/resolution
• Produce and distribute weekly deduction status reporting to management/sales team
• Work closely with sales to identify deductions and obtain approvals
• Other duties as assigned based on business needs or management’s request

Preferred Qualifications

• Pivot tables and VLOOKUP functions
• Encompass and Net Suite experience
• Food and beverage distribution

Benefits

• Sales commissions and/or variable pay plans (ex: monthly, quarterly, annual bonuses)
• Competitive benefits package including top-tier benefits
• Comprehensive medical, dental, and vision plans
• Employee life and disability
• Mental health benefits
• Paid medical leave
• Paid company holidays
• Paid time off
• Opportunities for career growth and advancement within our team!
• $25 — $25 USD Hourly Pay Rate