Channel Account Manager

Summary

Join Huntress, a fully remote global cybersecurity company, as its first Channel Account Management Manager for the APAC region. Lead and mentor a team, driving revenue through partner engagement, expansion, and retention. This high-impact role focuses on improving partner relationships and achieving key metrics like net dollar retention and partner loyalty. Collaborate with revenue leadership and marketing to develop creative partner engagement strategies. The ideal candidate possesses strong experience managing customer or channel sales teams in the MSP/cybersecurity space and a passion for the partner community. Huntress offers a fully remote work environment, generous benefits, and opportunities for professional growth.

Requirements

• 2+ years of experience managing customer/Account Management teams or managing 3rd party Channel Sales teams, ideally focused on mid-market and below
• Strong knowledge of the MSP space, preferably related to the cyber-security industry
• Experience with Salesforce, or other similar CRM platforms
• Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
• Strong bias to action and ability to get things done efficiently and effectively

Responsibilities

• Manage a team of quota-carrying individual contributors
• Achieve team plan based on both expansion metrics and renewal rates
• Maintain and reinforce Huntress’ culture
• Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
• Build and maintain strong relationships with multiple contacts within assigned partner organizations
• Develop creative ways to engage with partners

Benefits

• Fully remote work
• 1-2 trips to the US annually for events such as Sales Kick-Off and Summer Summit!
• New starter home office set up reimbursement ($800 AUD)
• Generous personal leave entitlements
• Digital monthly reimbursement ($185 AUD)
• Superannuation
• Healthcare Benefits
• Access to the BetterUp platform for coaching, personal, and professional growth