Channel Manager

Summary

Join Chaos, the world's largest 3D visualization software company, as a Channel Manager - US! This role focuses on building and maintaining relationships with B2B channel partners to achieve sales targets. You will develop and implement sales plans, train partner teams, manage contracts, and act as the primary contact for managed accounts. Success requires strong leadership, sales expertise in IT/software, and experience in a multinational environment. The position offers competitive compensation, benefits, flexible work options, and professional development opportunities within a dynamic, international team.

Requirements

• Fluent in English
• Proficient in channel sales, preferably in IT/software
• Experience in a multi-national working environment (B2B/B2C)
• AEC and/or M&E industry knowledge/background
• Proven track record of managing and developing internal and external sales teams
• Excellent presentation skills
• Ability to develop strong relationships with sales teams and customers
• Highly organized individual with solid time management skills and the ability to meet deadlines
• Strong team player
• Strong customer focus
• Ability to travel (up to 20% of the time)

Responsibilities

• Meet annually/quarterly/monthly-based sales quotas
• Develop and implement annual channel sales plans in line with company strategy
• Enforce sales and channel-related policies within the assigned channel partners
• Oversee and manage contractual agreements with partners, introducing and explaining contracts and obtaining signatures
• Maintain and improve established business relationships with existing channel partners by establishing productive, professional relationships with key personnel
• Provide sales training to channel partner sales teams
• Motivate and influence partner sales teams to ensure optimal results
• Act as the primary point of contact for managed accounts
• Coordinate the involvement of company personnel, including channel marketing, support, operations, finance, and management resources, to meet partner performance objectives and support the execution of approved partner business plans
• Participate actively in quarterly and annual planning and forecasting, providing accurate channel sales forecasts
• Manage potential channel conflicts with other company sales channels by maintaining excellent communication internally and externally and strictly adhering to channel rules of engagement
• Work actively with assigned customer accounts and channel partners on various sales opportunities, including local key channel customers, new business opportunities, and renewal and upgrade sales pipelines
• Maintain a clear track record within the company’s CRM system, including partner contacts, partner classification, sales opportunities, and communication
• Monitor sales results based on KPIs and prepare reports and analyses for sales management
• Consolidate local market information regarding industry trends, economics, politics, and potential risks associated with the company’s channel business within the assigned territories
• Map, qualify, and propose new channel partners to management
• Onboard new partners on all sales-related topics
• Build long-term partner relationships
• Participate in and support partner events
• Actively take part in selling and co-selling activities to key accounts within the assigned market
• Demonstrate team management skills, guiding partner sales teams towards achieving shared goals

Preferred Qualifications

• Experience in leading local office efforts and driving market success will be considered a strong advantage
• Proficient in general software licensing and sales practices, experienced with different software licensing models and sales approaches
• Familiarity with some of the primary CAD/3d design/ 3d visualization tools is optional but will be considered an advantage
• Proficient computer skills - email, Google apps, and email platforms
• Proficient in working with CRM systems (accounts/leads/ opportunity management, ticketing) - preferably Salesforce
• Proficient in working with BI tools - preferably Power BI
• Familiar with order processing and delivery tools

Benefits

• Competitive compensation with benefits, and a great company culture
• Flexible working hours and work-from-home options
• Technical trainings and certifications