Solutions Engineer - SMB
Darktrace
π΅ $80k-$100k
πRemote - United States
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Job highlights
Summary
Join our team as a SMB Solutions Engineer, Pre-Sales (SE) and play a key role in providing technical expertise to customers during the pre-sale process. As a dynamic and varied customer-focused technical position, you will work closely with the Account Executive team to design, document, and communicate solution architectures for Darktrace POV deployments and full contract deployments.
Requirements
- Proven technical ability via a technical degree program, cybersecurity certification, or commensurate experience
- Knowledge of technical language (computer networking and cybersecurity)
- Excellent interpersonal and communication skills, both written and verbal
- Ability to clearly communicate complex technical information to a variety of audiences, and presentation skills in a customer-facing context
- Ability to work both independently and as part of a team in an innovative and fast-paced environment whilst delivering to deadlines
- Enthusiasm for innovation, experimentation and self-development in the cybersecurity field
Responsibilities
- Being accountable for the technical engagement of the Proof of Value (POV) (pre-sales technical trial) from end to end
- Designing, documenting, and communicating solution architectures for Darktrace POV deployments and full contract deployments
- Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical audiences to C-level executives
- Recommending and deploying integrations as needed for best-practice
- Acting as a technical point of contact between clients, partners, and internal teams within Darktrace
- Working closely with teammates on the Account Executive team
- Driving a value-selling approach to work towards a technical win state for deals
- Assisting with and participating in forecasting
- Transitioning closed accounts smoothly and successfully to post-sales account management teams (SEs, CIEs, CSMs, etc)
- Engaging with the Channel team to act as a technical touch point between clients and partners
- Staying up to date on all Darktrace products and software versions to own the technical relationship with the client and provide up-to-date expertise
Benefits
- 100% medical, dental and vision insurance, plus dependents
- Paid parental leave
- Pet insurance
- Life insurance
- Commuter benefits
- 401(k)
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