Chief of Staff

Summary

Join Goalbook as an operational leader and manager, enabling the co-founder and CEO to focus on visionary leadership. You will assume responsibility for various operational areas, including managing the flagship product, overseeing design, content, and engineering leaders, and improving the product delivery cycle. You will also lead talent acquisition, manage internal recruiters, and enhance Goalbook's hiring processes. Furthermore, you will develop and implement manager development programs, define performance rubrics, and lead company-wide special projects focused on communication, reporting, and succession planning. You will also act as an executive project manager, supporting the executive and senior leadership teams. Finally, you will travel to the headquarters and other locations several times per quarter.

Requirements

• As an operational leader and manager, you are able to bring together, organize, and drive a diverse set of individuals towards shared outcomes and successes
• You design, implement, and oversee systems, processes, culture, and measures of progress that promote clarity, efficiency, and positive team culture
• You are a clear communicator and empathetic listener who cultivates psychological safety, openness, and compassion in navigating team dynamics and challenging conflicts when driving progress and change

Responsibilities

• Enable Goalbook’s co-founder and CEO, Daniel, to increase time and energy spent on visionary leadership by assuming responsibility and accountability for areas of operational leadership (specific areas will depend on candidate’s experience and expertise)
• Interim General Manager for Goalbook Toolkit (our flagship product)
• Direct manager for our Design, Content, and Engineering leaders
• Operationalize product vision, direction, and strategy defined by Daniel
• Lead, manage and improve the product delivery cycle (e.g. prioritization, execution, …) in collaboration with product leaders
• Define, monitor, and report on team and individual development, performance, and outcomes
• Talent Acquisition and Recruiting
• Direct manager for our internal recruiters (full time, contractors, agencies)
• Work alongside our Co-founder Justin Su, to ensure Goalbook hiring processes are being continuously improved, well-executed, and consistent with our hiring and talent principles
• Manager Development and Accountability
• Operate existing manager development programs, learning systems, and feedback structures
• Define and implement leveling and performance rubrics across different levels of management (e.g. front-line managers, directors, executives) in collaboration with our Head of People
• Design and implement manager development programs in collaboration with our Head of People
• Lead company-wide/multi-team special projects prioritized the CEO and executive team
• Representative examples
• Communication: Revise/establish systems of communication “up and down” and “across” the company so each Goalbook team member has better understanding and context
• Reporting: Facilitate team defining key quantitative and qualitative performance metrics and develop a system of reporting and knowledge sharing
• Succession: research into systems, structures, existing “role models” of how Goalbook builds a foundation to be a “forever” company
• Act as our executive “project manager” and oversee systems and processes that are designed to support the effective and cohesive functioning of our Executive Team, Senior Leadership Team, and existing company-wide communications and processes
• Executive and senior leadership meeting agendas and facilitation
• Planning executive and senior leadership in-person gatherings
• Managing the company calendar, team-wide meetings, and existing communication systems and protocols
• Travel to San Mateo, California, headquarters or other locations at least 2-3 times each quarter to collaborate with team members in person

Preferred Qualifications

K-12 education technology experience

Benefits

• 160-250k base salary range, based on location and experience
• Medical, dental, and vision coverage
• Safe Harbor 401k matching
• Flexible time off policy
• Goalbook Family and Medical Leave
• Goalbook Universal Basic Income