Chief of Staff

Summary

Join Mozilla as the Chief of Staff to SVP, Strategy & Ops and become a strategic partner, driving execution across growth-critical domains. This senior role ensures coherence, speed, and impact across pivotal cross-functional initiatives. You will architect operating models, lead executive forums, and embed accountability frameworks, while also resolving bottlenecks and delivering outcomes. This position requires a proven leader to help steward the organization's transformation and deliver execution excellence. The role involves leading cross-functional initiatives, designing operating rhythms, collaborating across teams, advising the SVP, and championing operating efficiency. You will be a key player in shaping Mozilla's future.

Requirements

• 12+ years of experience in business operations, strategic program management, or Chief of Staff roles, preferably within product-led or mission-driven tech companies
• Experience running executive-level operations or complex programs involving multiple functions (e.g., strategy, marketing, product, data)
• Proven success managing high-visibility initiatives in ambiguous, evolving org environments
• Exceptional operator: able to zoom out to strategy and zoom in to execution bottlenecks—without skipping a beat
• Clear communicator, able to synthesize complexity into crisp plans and materials for execs and ICs alike
• Trusted influencer who can lead without authority in high-context, high-trust environments
• Systems thinker with a bias for structured execution, crisp prioritization, and unrelenting clarity
• Deep alignment with Mozilla’s mission and values
• Be proactive, move fast, communicate early, and ship results

Responsibilities

• Lead or co-lead cross-functional, high-impact initiatives within Mozilla Corporation (e.g., optimization projects, AI integration initiatives)
• Operationalize strategic imperatives into workstreams with timelines, clear milestones, and cross-org accountability structures
• Resolve cross-functional ambiguity and execution misalignment by coordinating with the SVP’s senior leadership team and other MoCo execs
• Design and evolve the operating rhythm for Strategy & Ops: QBRs, offsites, leadership forums, and cross-functional check-ins
• Ensure Strategy & Ops priorities are integrated into MoCo-level strategic planning, execution dashboards, and board-level communications
• Maintain shared operating artifacts like team-wide scorecards, authority matrices, initiative tracking, and milestone reviews
• Serve as the connective tissue between Strategy & Ops teams (includes: Strategy, Monetization teams, Ops, Data, Ads Product & Eng) and peer organizations across MoCo
• Lead the coordination and content development for strategic planning inputs, OKRs, investment proposals, and executive narratives
• Support org-wide storytelling by drafting SVP communications and presentation materials
• Act as a strategic advisor and counsel to the SVP—helping prioritize time, decision-making focus, and organizational attention
• Drive clarity, structure, and action in ambiguous or emergent strategic opportunities
• Represent the SVP in meetings and working groups when needed, ensuring progress continues without introducing friction or overhead
• Champion operating efficiency, working to “lift the load” across SODA teams by identifying redundant processes and unlocking execution velocity
• Role-model Mozilla’s culture of mission-first, high-trust, low-ego collaboration—driving cross-team accountability and alignment without drama
• A ct as a cultural barometer — surfacing emerging team dynamics, spotting where clarity or support is needed, and helping the SVP calibrate leadership energy/focus as the team expands its remit and internal influence

Preferred Qualifications

Prior work with executive leadership, boards, or strategy teams is strongly preferred

Benefits

• Generous performance-based bonus plans to all regular employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)