Remote Claims Vendor Specialist

Summary

The job is for a Claims Vendor Specialist at Getaround, a remote full-time position. The role involves managing vendor relationships, preparing and maintaining vendor KPIs, scheduling business reviews, coordinating with the Director on purchase orders, managing billing and disbursements, performing quality audits, mediating disputes, managing contract timelines, contract negotiations, and risk provisions, and identifying improvement opportunities throughout the claims process.

Requirements

• 1+ years of experience managing vendor relationships and performance
• 2+ years experience in the field of auto claims
• Experience and understanding of claims recovery processes such as subrogation and salvage

Responsibilities

• Forecast, monitor, and track vendor spend and performance in accordance with budget
• Prepare and maintain vendor key performance indicators
• Schedule, prepare, and lead weekly, monthly, and yearly business reviews as required
• Coordinate with Director to ensure timely and accurate preparation and maintenance of vendor purchase orders
• Manage vendor billing and disbursements
• Perform quality audits of vendor functions to understand root cause and continuous improvement opportunities
• Mediate disputes or escalations as they relate to vendor work
• Manage contract timelines, contract negotiations, and risk provisions
• Review and provide authority as needed as it relates to vendor (Third Party Administrator) authority requests
• Identify improvement opportunities throughout the claims process as it relates to vendor integration

Benefits

• Remote first workplace and flexible work hours
• Competitive salary, 401(k) plan, and generous stock options to help you plan and save for retirement
• Open PTO policy and two annual ⚡Recharge Weeks to help you reset and recharge
• Healthcare plans include medical, dental, and vision to take excellent care of you and your family
• Health Spending (HSA) and Flexible Spending (FSA) accounts allowing you to allocate pre-tax dollars for eligible expenses
• Employee Assistance & Wellness Support Program (EAP) and access to a variety of wellbeing support resources
• Annual Work Smarter Stipend to optimize the efficiency of your remote workspace
• Self-Directed Development Incentive to support you with your professional development goals
• Virtual events to connect with your fellow Getarounders, including educational speakers, cooking sessions, game nights, mixology classes, and more!
• A company culture that keeps Diversity, Equity, and Inclusion top of mind, thanks to our dedicated Task Force
• Monthly Getaround driving credits and discounts for you, your friends, and your family
• Employee Recognition, Anniversary programs, and much more!