Client Account Manager

Summary

Join Reddit's Large Customer Sales team as a Senior Client Account Manager in San Francisco! Collaborate with Client Partners to exceed client marketing goals on the Reddit platform. You will manage relationships with advertising partners, execute campaigns, and provide optimization recommendations. This role requires strong communication, data analysis, and experience in advertising sales. The position offers a competitive salary, equity, commission, and comprehensive benefits including health insurance, 401k, and generous paid time off.

Requirements

• 7-12 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• BA / BS degree or equivalent work experience

Responsibilities

• Collaborate closely with Client Partners to meet and exceed your client's marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Preferred Qualifications

Proficiency in Excel

Benefits

• Medical, dental, and vision insurance
• 401(k) program with employer match
• Generous time off for vacation
• Parental leave
• Equity in the form of restricted stock units
• Commission