Client Director

Summary

Join Nexthink as a Renewals and Upsells Account Director, leading executive relationship management for assigned accounts and overseeing virtual teams to support esteemed clients.

Requirements

• 10+ years of experience selling enterprise technology in a fast-paced and competitive market
• 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
• Previous sales experience in IT Service Management or IT Operations Management (within software or IT sales organizations)

Responsibilities

• Provide strategic leadership to clients
• Be the relationship manager between customers and Nexthink
• Work with the greater Nexthink solution teams to develop a Nexthink solution based on the customer's strategic outcomes
• Manage all Executive relationships between Nexthink and assigned clients
• Oversee worldwide development of assigned accounts, including the development and deployment of worldwide resources
• Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
• Develop a clear roadmap and build capabilities across our clients and Nexthink teams to promote an outstanding customer experience
• Achieve financial targets for the assigned clients, including Licenses, Renewals, and Professional Services