EyeCarePro Inc. is hiring a
Client Onboarding Strategist

Summary

Join EyeCarePro as a Client Onboarding Strategist, responsible for ensuring smooth onboarding of new clients by managing their setup, collaborating with cross-functional teams, providing training, addressing inquiries, maintaining accurate records, and more. Requires prior experience in customer onboarding or client services, excellent communication skills, strong attention to detail, organizational abilities, multitasking skills, proficiency in using CRM software, and ability to work independently.

Requirements

• Prior experience in customer onboarding or client services
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to multitask and prioritize tasks effectively
• Proficiency in using CRM software and other relevant tools
• Ability to work independently and as part of a team

Responsibilities

• Manage the onboarding process for new clients, ensuring a smooth transition from sales to implementation
• Collaborate with cross-functional teams to gather necessary information and documentation from clients
• Guide clients through the setup and configuration of our products and services
• Provide training and support to clients on how to effectively use our platform
• Address client inquiries and troubleshoot any issues that may arise during the onboarding process
• Ensure timely and accurate completion of all onboarding tasks and deliverables
• Maintain accurate records of client interactions and progress