Client Services Operations Specialist

Summary

Join DoiT, a global technology company, as a Client Services Operations Specialist and become an integral part of our Cloud Reliability Engineering team. This remote role, preferably based on the East Coast of North America, requires 1-3 years of experience with Cloud Service Providers, a good understanding of Cloud IAM and IAM Roles, and at least 1 year of customer-facing experience. You will collaborate with global teams across different time zones. DoiT offers a flexible work environment with unlimited vacation, flexible working options, health insurance, parental leave, and various other benefits to support your professional and personal growth. We value diversity and inclusion, fostering a supportive and equitable workplace.

Requirements

• 1-3 years of experience with Cloud Service Providers
• Good understanding of Cloud IAM and IAM Roles
• At least 1 year of customer-facing experience

Responsibilities

• Own your tasks and have strong attention to detail
• Experience working in global teams, collaborating across different time zones and cultures to drive successful outcomes

Preferred Qualifications

• Cloud practitioner or associate level AWS or GCP certifications
• Understanding complex issues with a view to simplifying these issues
• Knowledge or experience of working with AWS in the Solution Provider Program
• Experience working and growing within a fully remote global team

Benefits

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program