Operations Specialist

Summary

Join Togetherwork as an Operations Specialist and oversee company communications, assisting with all aspects of ShulCloud operations, including training, onboarding, professional services, and administration. You will maintain communication calendars, assist with client onboarding, and support the daily needs of internal teams. This role requires strong organizational and communication skills, experience with e-newsletter creation and design programs, and the ability to manage multiple priorities. The ideal candidate is detail-oriented, highly organized, and comfortable working independently and collaboratively. Togetherwork offers a comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401k matching, paid time off, and parental leave.

Requirements

• Strong background in e-newsletter creation
• Comfortable with design concepts and programs for marketing materials (e.g Canva)
• Excellent verbal and written communication skills
• Detail-oriented and highly organized, with the ability to manage multiple priorities
• Ability to work independently and collaboratively across departments
• Professional and comfortable when working directly with clients
• Strong interpersonal judgment, decision making skills, and the ability to maintain healthy boundaries in client and team interactions
• Tech Savvy and desire to learn new software
• Exceptional organizational and time management skills

Responsibilities

• Oversee monthly communications meeting
• Maintain monthly communications calendar
• Gather information, prepare, format and send all branded company communications
• Keep all communication “on brand”
• Track success rate of all communications
• Work collaboratively with Shulware departmental managers and the corporate marketing department
• Assist the Training team with all aspects of ShulSchool
• Assist the Professional Services department with the creation and fulfillment of ShulCloud upsell opportunities
• Assist with tasks related to onboarding new clients
• Maintain and update the project management system (e.g., Monday.com)
• Other operations tasks/projects as assigned

Benefits

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 9 company paid holidays
• 6 weeks paid parental leave