Chronos Agency is hiring a
Client Strategist

Summary

The Client Strategist role at Chronos Agency involves developing data-driven marketing strategies tailored to client needs, managing multiple client accounts, and ensuring a positive client experience. Key responsibilities include collaborating with clients, strategizing and executing retention marketing strategies, communicating insights and reports, and upselling/cross-selling services.

Requirements

• Strategy Development: Create and implement effective marketing strategies that meet client needs
• Account Management: Manage retention marketing programs for multiple brands, ensuring client satisfaction and retention
• Client Understanding: Demonstrate a deep understanding of client business needs and translate them into marketing strategies
• Performance Tracking: Analyze and track data to maximize the performance of email and other retention marketing campaigns
• Client Communication: Communicate marketing insights and reports on performance, and plan for further development
• Team Alignment: Ensure the Activations team has clear instructions and is aligned with the overall strategy
• Service Expansion: Successfully upsell and cross-sell services, increasing revenue and client engagement
• Thought Leadership: Provide valuable industry insights to the marketing team to enhance the company’s reputation as an industry leader

Responsibilities

• Collaborate with clients to understand their business needs and objectives
• Strategize, formulate, and execute email, SMS, and other retention marketing strategies
• Communicate insights and reports on performance
• Develop and maintain strong client relationships to drive overall positive client experience
• Work with the Client Strategy Manager to manage multiple client accounts
• Collaborate with the Activations team to ensure thorough strategy and instructions, aligning everyone on the overall strategy
• Upsell and cross-sell additional services to clients to enhance their marketing efforts
• Share industry insights and information with marketing to position the company as a thought leader

Benefits

• Full-time Remote Work Setting
• Paid Time Off (30 days annually)
• Observance of Public Holidays
• Internet Allowance
• Health and Wellness Allowance
• Maternity and Paternity Benefit
• Loyalty Rewards
• Performance-based Incentives and Bonuses
• Outcome-focused Environment