Client Success Associate

Summary

The job is for a customer support role that requires excellent communication skills, problem-solving abilities, proactivity, and cross-functional collaboration. The role involves resolving client issues independently and ensuring a seamless customer experience. The working hours are 24*7 shifts with rotational weekly off, and the work environment is office-based. A bachelor's degree in computer science, engineering, or a related field is required.

Requirements

• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Bachelor's degree in computer science, engineering, or a related field

Responsibilities

• Attend/resolve client issues on calls/Tickets/Mail
• Resolve Client’s issues independently, thoroughly & efficiently

Preferred Qualifications

Stay up-to-date on the latest technologies and trends

Benefits

• Working from office environment
• 24*7 Shifts, rotational weekly off