360Learning is hiring a
Client Success Partner

Summary

Join 360Learning as a Client Success Partner (CSP) within the Enterprise team to support our largest clients in their digital training strategy through the 360Learning platform. Your mission is to build strong relationships with HR executives, develop usage and adoption of our solution, and ensure renewal or signing of contracts for accounts listed in your portfolio.

Requirements

• Experience of 4+ years as a Client Success Manager or HR/Learning/Change Management Consulting or Digital Learning Manager within an organization
• Successful experience in project management in/for Enterprise companies (more than 3000 employees)

Responsibilities

• Build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients
• Develop the usage, adoption & impact of our solution
• Coordinate the different 360Learning resources (technical, pedagogical,...)
• Empower the client with the Enterprise positioning and vision provided by our solution
• Ensure the renewal or signing of new contracts for accounts listed in your portfolio

Preferred Qualifications

Previous experience in the SaaS B2B industry is nice to have

Benefits

• Compensation: Package includes base salary, a variable component and equity 📈
• Benefits/Perks. : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent
• Balance: Flexible hours, full remote work possible anywhere in France 🏠
• Diversity, Equity, and Inclusion. : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
• Corporate Social Responsibility. : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏
• Culture. : A framework that will make you successful - envision what's it like to join 360Learning from onboarding to ramp-up, and beyond: 🚀👩🏻‍💻🏆 https://360learning.com/blog/360learner-journey