Clinical Success Director, Nursing

Summary

Join Abridge as the Nursing Success Director and spearhead the launch and growth of our generative AI platform designed for nurses. You will play a crucial role in reducing the cognitive burden of clinical documentation. Collaborate with various teams, including clients, product managers, and healthcare professionals, to develop products that transform clinical conversations into actionable data. This position requires a strong understanding of nursing workflows and the healthcare industry, along with proven leadership skills. Abridge offers a comprehensive benefits package, including flexible PTO, equity, comprehensive health insurance, a learning and development budget, and paid parental leave, among other perks. We are a mission-driven organization committed to improving healthcare through AI, offering a unique opportunity to work with talented individuals and make a significant impact.

Requirements

• 5+ years of experience as an RN, preferably in the inpatient setting
• Experience with electronic record systems (Epic is a definite plus)
• Passion for deeply understanding nursing workflows and improving inefficiencies
• Proven track record of leading successful initiatives from conception through launch
• Ability to build relationships with different layers of an organization, from front-line staff to executives
• Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
• Experience working with cross-functional teams in a fast-paced, startup environment

Responsibilities

• Evaluate new product offerings and provide subject matter expertise to our product teams
• Build and maintain relationships across customers, including onboarding users, listening to customer feedback, optimizing nursing workflows, and identifying opportunities for improved engagement and success
• Design and recruit a council of trusted nurse advisors to guide product strategy and roadmap
• Develop a use case-specific end-user survey and a set of success metrics to help communicate impact and value
• Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, training, and more

Benefits

• Flexible/Unlimited PTO — Salaried team members can take off as much approved time off as they need, plus 13 paid holidays
• Equity — For all salaried team members
• Medical insurance — We pay 100% of the premium for you + 75% for dependents. 3 Aetna plans to choose from
• Dental & Vision insurance — We pay 100% of the premium for you + 75% for dependents. 2 Aetna plans to choose from
• Flexible Spending (FSA) & Health Savings (HSA) Accounts
• Learning and Development budget — $3,000 per year for coaching, courses, workshops, conferences, etc
• 401k Plan — Contribute pre-tax dollars toward retirement savings
• Paid Parental Leave — 16 weeks paid parental leave, for all full-time employees
• Flexible working hours — We care more about what you accomplish than what specific hours you’re working
• Home Office Budget — We provide up to $1,600 in a one-time reimbursement to set up your home office
• Sabbatical Leave — 30 days of paid Sabbatical Leave after 5 years of employment