Radformation is hiring a
Clinical Success Manager

Summary

The job is for a Clinical Success Manager at Radformation in the EMEA region. The role involves working with clinics to improve their workflow using automation tools, providing training, and developing relationships with them. The candidate should have at least 2 years of clinical treatment planning experience using Eclipse TPS, strong critical thinking skills, exceptional presentation skills, a positive attitude, fluency in English, French, and German.

Requirements

• Minimum 2 years experience of clinical treatment planning using Eclipse TPS
• Strong critical thinking skills
• Exceptional presentation skills
• Positive attitude and a passion for excellence in patient care
• Fluent in English, French and German

Responsibilities

• Demo, install, and train clinics on Radformation’s suite of automation tools
• Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team
• Work with the EMEA sales team to demonstrate software to prospective customers and provide training to newly installed clinics
• Proactively check in with current customers to hear feedback and share new features
• Host webinars to answer clinics’ questions and highlight features
• Develop training materials to distribute to clinics
• Collaborate with clinics on research projects and recruit reference sites with the EMEA sales team
• Travel to conferences and industry events to represent Radformation and showcase our products
• Collaborate with local distributors, supporting their activities and providing comprehensive training to ensure their success

Preferred Qualifications

• 5 years experience of clinical treatment planning using Eclipse TPS
• Teaching experience in treatment planning
• Customer success experience

Benefits

• Top-tier medical, dental, vision care for employees and their families
• 401(k) & employer match vest immediately
• Self-managed PTO
• Generous parental leave
• Additional part-time work to help transition back into the swing of things
• Fully remote team with virtual events, yearly retreats and a collaborative work environment