Remote Clinical Success Manager

Summary

Join Radformation as a Clinical Success Manager, where you will work with clinics to understand their issues, provide solutions, and develop relationships to create customized products. This role is ideal for someone looking to take their treatment planning skills to the next level and expand their clinical skill set.

Requirements

• Minimum 2 years experience of clinical treatment planning using Eclipse TPS
• Strong critical thinking skills
• Exceptional presentation skills
• Positive attitude and a passion for excellence in patient care
• Fluent in English, French and German

Responsibilities

• Demo, install, and train clinics on Radformation’s suite of automation tools
• Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team
• Work with the EMEA sales team to demonstrate software to prospective customers and provide training to newly installed clinics
• Proactively check in with current customers to hear feedback and share new features
• Host webinars to answer clinics’ questions and highlight features
• Develop training materials to distribute to clinics
• Collaborate with clinics on research projects and recruit reference sites with the EMEA sales team
• Travel to conferences and industry events to represent Radformation and showcase our products
• Collaborate with local distributors, supporting their activities and providing comprehensive training to ensure their success

Preferred Qualifications

• 5 years experience of clinical treatment planning using Eclipse TPS
• Teaching experience in treatment planning
• Customer success experience

Benefits

• Top-tier medical, dental, vision care for employees and their families
• 401(k) & employer match vest immediately
• Self-managed PTO
• Generous parental leave
• Additional part-time work to help transition back into the swing of things