Remote Clinical Success Manager

Summary

Join a dynamic team at Radformation as Clinical Success Manager, where you'll help clinics establish efficient workflows, mentor them in treatment planning, and develop relationships with clinical leaders. With your clinical background, you'll teach and improve efficiency in Radiation Oncology clinics throughout the country.

Requirements

• Minimum 2 years experience of clinical dosimetry using Eclipse TPS
• Strong critical thinking skills
• Exceptional presentation skills
• Positive attitude and a passion for excellence in patient care

Responsibilities

• Demo, and train clinics on Radformation’s suite of automation tools
• Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team
• Work with the sales team to demonstrate software to prospective customers and provide training to newly installed clinics
• Proactively check in with current customers to hear feedback and share new features
• Host webinars to answer clinics’ questions and highlight features
• Test new versions of software to aid in development and quality assurance
• Develop training materials to distribute to clinics

Preferred Qualifications

• 5 years experience of clinical dosimetry using Eclipse TPS
• Teaching experience in dosimetry
• Customer service experience

Benefits

• Top-tier medical, dental, vision care for employees and their families
• 401(k) & employer match vest immediately
• Self-managed PTO
• Generous parental leave
• Additional part-time work to help transition back into the swing of things