Cloud Sme

Summary

Join SentinelOne's growing Professional Services team as a highly skilled Cloud Subject Matter Expert (SME) for our SentinelOne Singularity product family. You will leverage your deep expertise in cloud security and cloud-native technologies across AWS, Azure, and GCP to support the team in developing best practices and handling complex implementations. This role involves consulting with customers, building collaborative architectures, and acting as a trusted advisor on cloud best practices. Impeccable technical and communication skills are essential for creating win-win environments. If you're passionate about engaging customers and are excited about next-gen cybersecurity technology, we encourage you to apply. This position offers a competitive salary and a fantastic company culture.

Requirements

• Mastery in cloud, Kubernetes, and "shift left" security technologies
• Deep understanding and hands-on experience with cloud-native architectures, Kubernetes, container security, and related technologies
• Subject matter expertise in cloud and cybersecurity
• Deep understanding of major cloud platforms (AWS, Azure, GCP)
• Extensive experience with containerization technologies (Docker, Kubernetes)
• Proven experience in cloud administration and in-depth knowledge of cloud technologies from major providers
• Expertise in managing infrastructure using AWS, GCP, Azure, Docker, Kubernetes
• Proficiency with cloud automation tools such as Terraform, CloudFormation, and Configuration Management
• Experience with build systems like GitHub Actions, GitLab Pipelines, BitBucket Pipelines
• Proficiency in scripting with shell scripting, Python, PowerShell
• Strong command over Linux-based operating systems
• Strong troubleshooting skills with the ability to resolve complex issues
• Solid knowledge of networking concepts (TCP/IP) and cloud network designs
• Ability to conduct thorough risk assessments of identity architectures, identifying potential vulnerabilities and threats
• Experience with threat modeling specific to identity systems, including understanding common attack vectors and mitigation strategies
• Knowledge of best practices for securing identity systems, including least privilege, zero trust principles, and continuous monitoring
• 7+ years in a field services role (professional services, pre-sales support, etc.), preferably in a cybersecurity-related domain
• Knowledge of threat handling, incident response, and SOC operations
• Strong working knowledge of security, data storage, and network concepts (TCP/IP, routing, LAN/WAN, SIEM, firewalls, EPP, IDS/IPS, etc.)

Responsibilities

• Act as the Subject Matter Expert (SME) for customer onboarding activities as it relates to cloud architectures and SentinelOne Cloud product lines
• Assist with troubleshooting and debugging Sentinel deployments involving Kubernetes, Docker, and cloud environments like AWS, Azure, and GCP
• Deliver implementation, enablement, and advisory for SentinelOne Cloud products and technologies
• Consult with customers to build collaborative architecture, success criteria, and project plans for implementation customized to their business objectives
• Work with customers as a trusted advisor, helping guide them on ongoing cloud best practices, platform management, and product usage
• Represent and advocate customer needs and issues cross-departmentally

Preferred Qualifications

• Experience in scripting with APIs, creating automation, etc
• Training and enablement services delivery experience
• Relevant certifications such as Certified Kubernetes Administrator, Certified Cloud Security Professional, CompTIA Security+ are advantageous

Benefits

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events, including regular happy hours and team-building event