Laufer Group International is hiring a
Collections Specialist

Summary

Join Laufer Group International as a temp-to-perm Accounting/Collections professional in a fast-paced, deadline-driven department. This role involves reviewing customer open A/R balances, establishing contact with customers, determining appropriate follow-up timing, and applying payments to correct accounts and invoices.

Requirements

• Ability to provide support and guidance to clients in regard to various charges
• Strong written and verbal communication skills
• Understanding of industry used terminology
• Experience working in a fast paced, team oriented, deadline driven department
• Problem solving experience and confidence to challenge status quo
• Computer literacy and strong organizational, interpersonal, and presentation skill

Responsibilities

• Review assigned Customer Open A/R Balances searching for customers over terms and or limits
• Establish contact with each customer over assigned credit limits notating correspondence regarding account
• Determine appropriate follow up timing and schedule future reviews
• Review previously entered follow up notes to ensure Customer contacts are consistently maintained
• Adhere to escalation model for subsequent contacts with customers including appropriate management in copy
• Comprehend differing approaches to various customer volumes and frequencies
• Receipt of payments and applying funds to correct accounts and invoices
• Balancing payment applications for each batch created

Preferred Qualifications

A Degree in business, finance or previous experience in collections is seen as an advantage

Benefits

• Employee Recognition Program
• Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!)
• Salary range: $20/hr