Stafi is hiring a
Collections Specialist

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Stafi

πŸ’΅ ~$68k-$82k
πŸ“Remote - Guatemala

Summary

Join our team as a Collections Specialist with experience in QuickBooks Online (QBO) to draft contracts, invoice clients, and manage payments. You will work closely with the accounting department to ensure efficient financial transactions.

Requirements

  • Proficiency in QuickBooks Online (QBO), particularly in the invoicing module
  • Strong customer service experience, particularly in discussing contracts and payments
  • Comfortable handling financial conversations with clients
  • Excellent communication and organizational skills
  • Ability to work independently and manage multiple tasks

Responsibilities

  • Utilize QuickBooks Online (QBO) for invoicing and payment processing
  • Draft contracts and documents based on provided templates
  • Collect and manage due payments from clients
  • Answer client inquiries regarding contracts and payment terms
  • Communicate with clients about overdue payments in a professional and respectful manner
  • Collaborate with the accounting department to ensure accurate records and follow-up

Benefits

  • Fully remote job
  • Biweekly payments with zero deductions from our end
  • Bank transfer fee subsidies
  • Yearly salary increases and anniversary bonus
  • Gym and internet bonuses to support your lifestyle
  • Paid birthday off to celebrate your day
  • 2 weeks of paid vacation and recognition of US holidays
  • Mental health support and a strong work-life balance culture
  • Free training and continuous improvement programs
  • Long-term work relationship with room to grow

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