Commercial Account Executive

Summary

Join Grafana Labs as a Commercial Account Executive and be responsible for prospecting and closing new business across the East Region of the US and Canada. You will identify and nurture sales opportunities, manage forecasts, and track customer data. A consultative sales approach is key, focusing on understanding customer needs before presenting products. Your expertise in articulating product value, guiding customers through trials, and handing off relationships to the Customer Success team is crucial. Ideally, you possess a technical background and experience selling technical products. This role requires meeting and exceeding sales goals, managing all aspects of the sales process, and becoming proficient in Salesforce.

Requirements

• Located in Toronto, Canada (Residents of Quebec are not eligible for this role)
• 3+ Years of Experience in Infrastructure Technology Sales
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable and with demonstrable experience in high velocity technology companies
• Experience using Salesforce
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually

Responsibilities

• Meet and exceed individual quarterly and annual sales goals
• Outbound prospecting into net-new customers
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Preferred Qualifications

• Familiarity with open source technology is a significant advantage
• Experience using Command of the Message and MEDD(P)ICC is ideal

Benefits

• Equity
• Bonus (if applicable)