Commissions Manager

Summary

Join Kiavi, a leading private lender to real estate investors, as their Commissions Manager. This crucial role ensures accurate and timely commission payouts, maintains thorough documentation, and contributes strategically to compensation plan design. The ideal candidate will be highly analytical, detail-oriented, and possess strong communication skills. Responsibilities include calculating and processing commissions, managing the commission platform, designing and analyzing compensation plans, and monitoring performance. The position offers a competitive salary and benefits package and can be performed remotely from approved regions. Kiavi is committed to building diverse teams and offers a hybrid distributed workforce philosophy. The company has funded over $27 billion in loans and financed 100,000+ projects.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• At least 5+ years of experience in commission analysis, sales operations, or incentive compensation analysis
• Demonstrated experience in commission or incentive compensation plan design, with demonstrated success aligning sales- and incentive compensation plan to business outcomes
• Proficiency in commission management software (Spiff preferred but not required)
• Ability to read and write SQL
• Advanced Excel skills, including pivot tables, VLOOKUPs, and complex formulas
• A strong work ethic, meticulous attention to detail, strong analytical / problem-solving abilities and a proactive mindset are essential for this role. If you prefer to only follow instructions without actively seeking improvements or identifying opportunities for greater efficiency, this may not be the right fit for you
• Excellent communication and interpersonal skills, with the ability to present complex information clearly and concisely
• Ability to work independently and collaboratively in a fast-paced environment
• Understanding of sales processes and compensation best practices

Responsibilities

• Accurately calculate and process monthly commissions for all commission-eligible roles across the organization (roles in Sales, Operations, Servicing, QA), ensuring adherence to established compensation plans and policies
• Validate sales data, resolve discrepancies, and ensure data integrity for commission calculations
• Communicate monthly commission payouts to management for review and comment, and address questions from employees or management regarding commission calculations
• Maintain comprehensive and up-to-date documentation for all commission plans, policies, processes, and historical payouts
• Administer and manage the commission platform, Spiff, including system configuration, data uploads, calculations, and troubleshooting
• Manage user access to the commission platform and facilitate the distribution of relevant commission documents to stakeholders
• Proactively identify and drive opportunities for improvement in commission plan design based on performance data and business objectives. This role is critical in driving alignment between comp plans and business outcomes and internal equity between plans
• Collaborate closely with Sales and Operations management and the Commission Review Committee on proposals for compensation plan design changes
• Conduct in-depth modeling and scenario analysis to assess the financial impact and effectiveness of proposed compensation plan adjustments
• Regularly review and analyze commission payouts against plan design to assess effectiveness and identify trends
• Evaluate internal equity, payout ratios, and other key compensation metrics to ensure fair and competitive sales compensation
• Lead and facilitate Quarterly Commission Review meetings with the Commission Review Committee and management to discuss performance, review plan effectiveness, and propose future adjustments
• Serve as a subject matter expert for commission-related inquiries, providing support and guidance to sales teams and other departments
• Plan, execute, and support on commission related or adjacent projects as needed

Benefits

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost
• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $500 for individual coverage and $1,000 for dependents
• Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary
• Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, trainings, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation
• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager
• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers
• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $6,000 (whichever is less). All employer contributions are immediately vested