Communications Lead, Brand and Industry

Summary

Join Ramp, a leading financial operations platform, as their Brand and Industry Communications Lead. This unique role involves expanding Ramp's reach into new customer segments, collaborating with the Go-to-Market team, and architecting vertical communications strategies. You will also develop a customer storytelling program, identify new channels, and elevate Ramp's economics program by leading communications and driving visibility. Additionally, you will strengthen communications team operations by acting as the de facto COO, identifying and solving operational bottlenecks. The ideal candidate possesses 8+ years of experience in communications and excels at building relationships outside the tech ecosystem. This role reports to the Head of Communications and offers a competitive salary and benefits package.

Requirements

• 8+ years experience in communications or related fields
• Succinct writing skills that infuse personality and humanity (i.e., you write like people talk)
• Natural ability to build relationships with people and companies outside the tech ecosystem
• Proven track record developing platforms for executives on industry-relevant topics beyond product (e.g., economics insights, market trends)
• Extreme operational excellence
• GSD attitude

Responsibilities

• Expand our reach into new customer segments
• Collaborate with the Go-to-Market team to develop playbooks for key industries beyond the tech sector
• Architect and execute vertical communications strategies that resonate with identified industries
• Develop a compelling customer storytelling program in partnership with the Customer and Content Marketing teams
• Identify and test new channels and programs with Sales and Marketing to build meaningful customer connections
• Elevate Ramp’s economics program
• Lead communications for Ramp’s economics program, working directly with Ara Kharazian, Ramp’s Economist, to identify market trends where Ramp can provide unique insights
• Drive visibility for Ramp’s Economics Lab with a particular focus on earned and social media
• Partner with our social, content, growth, and influencer teams to create a powerful flywheel that expands the reach of our data insights
• Strengthen Communications team operations
• Act as the defacto COO of the Comms team, you won’t just spot operational bottlenecks – you’ll design and implement solutions to fix them. E.g., playbooks, structures, measurement systems, etc

Benefits

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support to NYC or SF
• Pet insurance