Community And Events Manager

Summary

Join o1Labs as a results-driven Community Manager to cultivate and expand the community surrounding [Project Untitled], a groundbreaking crypto venture. Collaborate with the Head of Marketing and cross-functional teams to design and implement community programs, build essential tools, and manage various communication channels. This role demands strong organizational skills, attention to detail, and experience in community building within the web3 or tech sectors. You will be responsible for fostering engagement, addressing user inquiries, and contributing to the overall success of the team. o1Labs offers competitive compensation, equity, and top-tier benefits, with a remote-first work environment.

Requirements

• Background in marketing and/ or community management, at least 2 years' experience in web3 or tech community building experience
• A repeatable track record of building communities around technical projects
• Consistent experience working with external technical, specifically developer & founder, audiences
• Has a genuine interest in cryptocurrencies, understands and can communicate how they work to a variety of audiences
• Is a critical thinker who can grasp novel technical concepts and is willing to learn about fields relevant to cryptocurrencies, like cryptography, distributed systems, and economics
• Is a detail-oriented self-starter who can project manage effectively
• Strong verbal and written communication skills, ability to collaborate while working independently
• Experience with setting up and maintaining CRM tools, such as Hubspot
• Enjoys learning new platforms and looks for ways to use tools and automation to scale effectiveness
• Ability to travel to multiple in-person events, as well as take ownership in organizing community meetups

Responsibilities

• Design & execute every part of the community program lifecycle in collaboration with cross-functional teams: marketing, engineering & legal
• Build tooling and automated flows for onboarding, support, user management, and segmentation
• Assist with setting up community initiatives such as meetups, working groups, and other initiatives
• Build scalable resources to support communication channels like Discord, Telegram, Reddit, X, etc
• Utilize our brand guidelines to shape written communications, translating the brand and message from high-level vision to detailed, professional-quality materials
• Partner with Strategy, Marketing, and Engineering to manage software releases and launches to the community and provide compelling answers to community queries
• Maintain a database and leaderboard to track community engagement and participation
• Apply best practices of online community management across our active channels, including reinforcing our community guidelines for users, managing individual user situations, etc
• Assist the community with non-technical issues when needed
• Demonstrate flexibility and prioritization skills in your daily work and interactions with other team members and community members
• Become a trusted partner for the marketing and community team, available to jump in on any project needed
• Partner in meeting our shared goals around growth and engagement
• Make the community work more efficient and effective
• Support users in delivering on [Project Untitled]’s promise of a participant-focused network
• Contribute to growth, retention, and evangelism across our global user base

Preferred Qualifications

• Prior experience working in a start-up environment
• Experience creating community for open source projects
• Advanced knowledge of Google Spreadsheet, HubSpot
• Experience with setting up Discord servers

Benefits

• Competitive compensation, including salary and equity
• Top-tier benefits
• Remote-first organization