Community Manager

Summary

Join Spectrum Association Management and start a career in community management without prior experience! We offer an industry-leading education program, mentorship, and a supportive work environment. The role involves learning various aspects of property management, including customer service, administration, and financial management. While primarily remote, some in-office time is required, especially during the initial training period. We are seeking positive, motivated individuals with a customer-centric approach and strong organizational skills. This is a career opportunity with a focus on growth and development within a supportive work family.

Requirements

• Approximately ten (8+) years of solid work experience
• Ability to attend or run evening meetings (usually 30-40 per year)
• High-level organizational skills in fast fast-paced environment
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
• Ability to catch on to other business computer systems
• Strong customer-friendly and informative communication skills
• Some experience and knowledge of financial statements and budgets
• Comfortable with public speaking in small and large meetings
• Great conflict management skills in sometimes stressful situations
• Experience with gathering bids for large projects and management of those projects

Responsibilities

• Passionately live our Same Day Response Policy
• Engage with board members and homeowners in your community
• Manage daily, weekly, and monthly tasks for a portfolio of associations
• Plan for and facilitate association board meetings and annual meetings
• Vendor relations, including the bidding and project management process
• Consult with other departments in support of your communities
• Risk Management, Insurance, and Litigation Support
• Prepare budgets and manage the finances of the associations
• Must be available for after-hour emergencies
• Plus, additional tasks, as necessary

Preferred Qualifications

• You will be assigned a Community Manager Mentor to help be your on-the-job guide
• You will be part of a tribe of community managers with varying levels of experience from which to learn!
• You will complete a unique in-house, web-based learning academy
• You will be apprised of changes in the laws and other seasonal topics throughout the year

Benefits

• Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program
• Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices)
• Phone and Mileage Reimbursement
• Well-structured career track plan with a 6-month review
• Annual Salary $55,000.00 with reviews and performance increase opportunities every 6 months
• 5 weeks of PTO to allow for rest, travel, family, and hobbies
• 40 paid hours per year for community service activities
• 11 Annual Paid Holidays
• Paid Training - Internal Learning and Development Management System