Community Moderator

Summary

Join Seedworld Studios, a cutting-edge UCG platform, as a part-time weekend Community Moderator! We're seeking two technically savvy individuals to engage with and support our growing Telegram and Discord communities. You will foster community growth, manage tools and events, moderate content, collaborate with teams, and stay ahead of Web3 trends. This remote position offers a monthly salary in USDC, along with benefits including paid holidays, sick days, and training/equipment budgets. Experience in Web3 community management, strong platform knowledge (Telegram and Discord), and excellent communication skills are essential.

Requirements

• Proven experience in community management within Web3, NFTs, or gaming spaces
• Strong understanding of Telegram and Discord, including moderation tools and bot integration
• Excellent communication (written and verbal) and interpersonal skills to effectively engage with the community and handle conflicts diplomatically
• Knowledge of Web3 concepts, blockchain technology, cryptocurrency, and dApps
• In-depth understanding of NFT and gaming communities is essential
• Ability to multitask, prioritize, and work autonomously in a fast-paced environment
• Represent Seedworld Studios in a professional and unbiased manner when handling community matters

Responsibilities

• Actively interact with members on Telegram and Discord, addressing inquiries and fostering positive discussions
• Develop and implement strategies to encourage participation, collaboration, and community retention
• Utilize bots and automation tools to enhance community engagement, moderation, and organization
• Maintain and update an event calendar to inform the community about activities like AMAs, nft sales, competitions, and meetups
• Escalate unresolved issues to the community management team with appropriate context for resolution
• Monitor and moderate discussions to ensure adherence to community guidelines
• Address violations or disputes promptly and diplomatically
• Gather and relay community feedback to project teams
• Communicate updates, announcements, and project milestones effectively
• Work closely with the marketing team to support community-driven initiatives, promotions, and campaigns
• Keep up-to-date with Web3, NFTs, and community management best practices to bring innovative ideas to Seedworld’s platforms

Benefits

• 21 days of holidays / year + local bank holidays
• Sick days
• Budget for training / courses
• Budget towards purchasing work equipment such as laptop