Community Operations Associate

Summary

Join our team as a Community Operations Associate to support our Head of Community, tracking metrics, facilitating communication and events, and ensuring community objectives are met.

Requirements

• Proven experience in community management, operations, or a similar role
• Strong analytical skills, with experience in data tracking and report generation
• Proficient in using tools like Notion for organizational management
• Excellent communication and collaboration skills, comfortable working with diverse teams
• Highly proactive and able to identify new opportunities for improvement without being prompted
• Ability to work independently and handle multiple tasks simultaneously
• Strong problem-solving skills and a keen eye for detail

Responsibilities

• Monitor and track community metrics and growth, interpreting data to understand community trends
• Create and maintain dynamic dashboards and comprehensive reports for weekly and monthly community insights
• Collaborate closely with Regional Community Managers (CMs) to ensure seamless planning and execution of community events
• Keep our organizational tool, Notion, current with all upcoming events and announcements
• Facilitate introductions and connections between CMs and ecosystem projects for event organization
• Provide regular updates to the Head of Community, enabling them to offer strategic guidance and direction efficiently
• Track and report on community OKRs (Objectives and Key Results) to align with overall organizational goals
• Work closely with our Aptos Collective manager by tracking ambassador engagement and related metrics, then using this data to provide weekly and monthly reports

Preferred Qualifications

• Familiarity with the blockchain and cryptocurrency industry
• Experience with community engagement in a tech or startup environment