Community Operations Specialist

Summary

Join Binance's Accelerator Program and immerse yourself in the dynamic Web3 space. This fixed-term program offers early career talent hands-on experience at the world's leading blockchain ecosystem. You'll work alongside the Binance Wallet team, building a decentralized version of Binance. Responsibilities include community engagement, partner relationship management, and data analysis to inform product development. The program emphasizes networking and skill development, propelling your career forward. Competitive salary and benefits are offered, including a work-from-home arrangement.

Requirements

• Understand cryptocurrency related terminology and trends, and have a keen interest in cryptocurrency culture
• Good understanding of financial and blockchain trading platform, especially in on-chain trading platform of Web3 wallet
• Adapt to flexible and extended working hours to engage with KOLs and communities
• Excellent organizational and time management skills and ability to multitask
• Mature business experience, strong sense of ownership
• Strong passion for working in an entrepreneurial environment
• Ability to manage multiple projects and meet tight deadlines
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders
• Proficiency in using analytics and reporting tools

Responsibilities

• Actively interact with the community through various platforms (Telegram, forums, chat groups, etc.) to help community members answer questions
• Manage, build upon relationships with partners
• Collect and analyze community feedback to provide actionable insights to internal teams to help formulate product development and marketing strategies
• Work closely with marketing, product, and support teams to deploy cross-functional community initiatives
• Work on integrated campaigns, starting with strategy, brief and work on executing and measuring performance
• Constantly work on new content, channels, creatives and other ideas for experimentation, optimization and growth
• Develop and operationalize campaigns/contests/initiatives to engage KOLs and drive incremental results

Benefits

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)