Lyssn is hiring a
Compliance and Contracts Manager

Summary

The job is for a Compliance and Contracts Manager at Lyssn.io, Inc., a software platform that focuses on behavioral healthcare and human services training, assessment, automation, and improvement. The role involves overseeing compliance programs, contract management processes, and maintaining critical certifications. The position is full-time, remote, with occasional travel. The salary range is $100,000-120,000.

Requirements

• Bachelor's degree in law, business, or related field; advanced degree preferred
• 3+ years of experience in compliance and managing the contract lifecycle, preferably at a SaaS company
• Experience negotiating technology transactions and complex commercial transactions
• Strong knowledge of data privacy laws (e.g., GDPR) and data security compliance frameworks and audit processes (e.g., SOC 2, HIPAA)
• Familiarity with contract review from a compliance perspective
• Experience with various legal documents and contractual agreements, including NDAs, vendor agreements, and other commercial and government contracts
• Strong project management skills and the ability to drive workflows from beginning to end
• Excellent analytical and problem-solving skills
• Superior written and verbal communication skills and the ability to engage effectively with various audiences
• Meticulous attention to detail and strong organizational skills

Responsibilities

• Develop, implement, and maintain compliance programs
• Conduct risk assessments and internal audits
• Investigate potential compliance violations and provide mitigation recommendations
• Provide compliance training to employees
• Stay current on relevant laws and regulations
• Liaise with regulatory bodies and external auditors
• Prepare compliance reports for management
• Review contracts and contract redlines to ensure compliance with regulations and company policies
• Identify and flag potential compliance risks in contracts
• Collaborate with legal and customer teams on compliance-related contract issues
• Maintain library of contract documents
• Maintain SOC 2 and HIPAA certifications
• Oversee annual audit processes for these certifications
• Coordinate with external auditors and internal stakeholders
• Implement and monitor controls required for SOC 2 and HIPAA compliance
• Prepare documentation and evidence for audit reviews
• Develop and execute remediation plans for any identified gaps or deficiencies
• Identify and assess compliance risks, including those in contracts
• Develop mitigation strategies for identified risks
• Monitor ongoing compliance with regulatory and contractual obligations

Benefits

• Medical (Premera Blue Cross)
• Dental (Delta Dental)
• Vision (VSP Vision Care)
• Life/AD&D (Unum)
• Excepted Benefit Health Reimbursement Arrangement (EBHRA)
• Employee assistance program
• 401(k) retirement plan
• Paid Leave: vacation, sick, holiday, bereavement, parental, jury duty
• Corporate matching charitable giving program
• Internet and Home Office Stipend
• Additional benefits may be discussed during the hiring process