Consultant Relations Manager

Summary

Join Maven Clinic as a Manager, Consultant Relations and play a key role in executing Maven’s consulting/broker relationship strategy. You will collaborate closely with the Head of Consultant Relations to drive growth and increase revenue through broker channels. Responsibilities include developing and executing growth strategies, maintaining broker playbooks, managing feedback loops, reporting key learnings, leveraging executives for presentations, and organizing educational sessions for brokers and consultants. This position requires 5-7 years of benefits consulting experience, strong communication and presentation skills, and the ability to work independently and cross-functionally. The ideal candidate will have account knowledge, industry relationships, and experience working in a fast-paced environment. The role offers a competitive salary, stock options, and a comprehensive benefits package.

Requirements

• 5-7 years of previous benefits consulting/consultant relations experience
• Account knowledge, consulting and broker contacts, and industry relationships in the employer benefits space
• Ability to work independently as a self-starter, prioritize, and coordinate multiple tasks within time constraints
• Ability to communicate at all levels of an organization and partner cross-functionally
• Strong presentation skills and ability to articulate product vision to stakeholders
• Ability to deliver presentations in a way that establishes credibility and reinforces the value of the Maven offering
• Experience and comfort working in an agile, fast-paced environment
• Must be located on the west coast (MST or PST timezone)
• Ability to travel up to 50% (depending on location)

Responsibilities

• Work in close collaboration with the Head of Consultant Relations to drive Maven’s broker relations strategy within a defined geographical region
• Help to develop and execute on growth strategies as it relates to key broker relationships at corporate and local office level
• Maintain and refine broker playbooks to inform sales team strategy
• Manage Customer Success and Sales team feedback loop, and coordinate with product marketing on content creation and growth marketing on outreach and external communications
• Be responsible for monitoring and reporting out key learnings and Salesforce insights to team on a recurring basis
• Effectively leverage executives to support presentations
• Organize regular meetings, presentations, and training sessions to educate brokers and consultants on Maven Clinic products as well as updates

Preferred Qualifications

• Background in and/or passion for working in family health
• Experience operating within Salesforce
• Experience in a sales function with cold calling, understanding the sales process, and supporting sales pipeline
• Consulting relations and/or consulting experience
• Located on the west coast

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting