Content Operations Specialist

Summary

Join Atomi, an EdTech company, as a Content Operations Specialist. You will play a pivotal role in optimizing content creation processes. Responsibilities include building scalable systems, refining processes, using project management tools, collaborating with team leads, developing editorial calendars, training team members, overseeing publishing, managing customer feedback, and preparing reports. The ideal candidate possesses exceptional organizational skills, a self-driven mindset, strong problem-solving abilities, excellent communication skills, and experience in a similar role. Atomi offers tailored flexibility, generous leave, location independence, growth and development opportunities, holistic wellbeing benefits, parental support, and regular social events.

Requirements

• Exceptional organisational skills with the ability to manage multiple projects simultaneously
• A self-driven, independent mindset with a strong sense of initiative
• Proven problem-solving abilities and the ability to prioritize tasks effectively
• Strong communication and interpersonal skills to train and support team members
• High attention to detail and a commitment to operational excellence
• Proven experience in an operations analyst/coordinator or similar role
• High proficiency in project management tools like Jira and advanced skills in Google Sheets or equivalent software
• All applicants must hold Australian working rights

Responsibilities

• Build scalable, flexible systems and workflows to enable seamless content operations
• Continuously evaluate and refine processes to improve efficiency and remove bottlenecks
• Use project management tools to track progress, allocate resources, and ensure timely content delivery
• Partner with the Head of Content and team leads to align operational strategies with content goals and roadmaps
• Develop and maintain editorial calendars and feasibility analyses for content projects
• Train and upskill team members on Atomi’s operational systems and standards
• Oversee the publishing process to maintain quality and ensure accurate captioning
• Manage customer feedback through a ticketing system to inform content decisions quickly
• Prepare reports on content production and project status

Benefits

• Tailored flexibility : Enjoy work-life balance with hours that adapt to your needs, whether for university, family or personal time
• Generous leave : Experience unlimited paid leave options as a permanent team member
• Location Independence : Work from Sydney, interstate or wherever you find inspiration
• Growth and development : Use ongoing opportunities to improve your skills and expand your knowledge
• Holistic wellbeing : Benefit from a comprehensive employee assistance program subscription and additional wellbeing leave, supporting your best self
• Parental support: Enjoy 14 weeks of paid leave for new parents, with additional leave specifically for birthing parents
• Regular social in-person and remote events: Including team sports competitions, trivia nights and themed annual events
• Atomi access : Enjoy free Atomi services for you and your family
• Onsite teams : Our Sydney office is ideally located in a central setting with cafes, shops and public transport nearby