Country Manager

Summary

Join dLocal as a Country Manager in Colombia and lead market strategy and partnerships, enabling local payment processing for top global merchants. You will build and optimize payment infrastructure, forging relationships with key financial partners. Responsibilities include negotiating agreements, integrating partners into dLocal's platform, monitoring performance, improving processes, ensuring regulatory compliance, and collaborating with internal teams. The ideal candidate possesses proven experience in the Colombian payments industry, a strong local network, and excellent commercial and negotiation skills. dLocal offers remote work flexibility, a dynamic fintech environment, referral bonuses, learning and development opportunities, language classes, a social budget, and unique opportunities like dLocal Houses.

Requirements

• Proven experience in the Colombian payments or financial services industry, with a strong understanding of local payment systems and market dynamics
• Established local network within the banking, fintech, or financial services space
• Strong commercial and negotiation skills, with a track record of successfully executing strategic partnerships and contracts
• Regulatory awareness: Solid understanding of Colombia’s regulatory landscape, especially as it relates to payments and financial services
• Cross-functional collaboration experience – you’ve worked effectively with product, tech, legal, and operations teams to deliver business outcomes
• Analytical mindset and a hands-on approach to solving problems and optimizing performance
• Curiosity, drive, and a positive attitude – you’re always learning and pushing for better outcomes
• Ability to thrive in ambiguity, with a self-starter attitude and comfort operating in a fast-paced, constantly evolving environment
• Fluency in English and Spanish is required

Responsibilities

• Identify, approach, and build strong relationships with acquirers, banks, and key financial partners in Colombia
• Negotiate and execute commercial agreements to support local payment processing and collection efforts
• Partner with internal teams (product, tech, operations, legal) to integrate local partners into dLocal’s platform and align on roadmaps
• Monitor and analyze transaction performance and partner impact, implementing improvements as needed
• Improve processes and systems for local payment methods to ensure scalability and reliability
• Stay informed on local regulations and licensing requirements, working closely with legal, tax, and accounting experts to ensure compliance
• Collaborate with the commercial and merchant teams to develop, refine, and scale key payment products tailored to the Colombian market
• Represent dLocal at industry events and maintain a strong local network within the fintech and payments ecosystem

Preferred Qualifications

Technical knowledge (e.g. APIs, payment platforms, integrations) is a strong plus

Benefits

• Remote work: work from anywhere or one of our offices around the globe!*
• Flexibility: we have flexible schedules and we are driven by performance
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
• Learning & development: get access to a Premium Coursera subscription
• Language classes: we provide free English, Spanish, or Portuguese classes
• Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• DLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!