CRM Specialist

Summary

Join our client, a leading organization supporting fitness professionals, as a part-time, remote CRM Specialist. You will manage and optimize digital systems and marketing tools, supporting the team with CRM management, campaign tracking, event logistics, and data reporting. This flexible role offers potential for increased hours during peak seasons and long-term growth. Responsibilities include managing ActiveCampaign records, tracking spreadsheets, setting up webinars, uploading content, preparing email templates, reporting on performance metrics, troubleshooting tech issues, and recommending workflow improvements. The ideal candidate possesses 1–3 years of CRM management or related experience, strong attention to detail, and familiarity with ActiveCampaign or similar CRMs.

Requirements

• 1–3 years of experience in CRM management, marketing support, or admin roles
• Strong attention to detail and ability to self-manage in a remote setup
• Strong spreadsheet skills and basic content management experience
• Ability to track performance and report on marketing efforts
• Positive, proactive, and eager to improve processes and systems

Responsibilities

• Manage and update records in ActiveCampaign (sponsors, members, event attendees)
• Track and maintain spreadsheets for partnerships, sales pipelines, and campaigns
• Set up and manage webinar logistics (Zoom links, reminder emails)
• Upload content to websites (event pages, blog posts, speaker bios)
• Prepare and format email templates; manage lists for email marketing
• Report on performance metrics (email open rates, webinar attendance, CRM activity)
• Troubleshoot minor tech issues across CRM, email, and web platforms
• Research and recommend workflow tools to improve automation
• Help manage digital assets (documents, videos, images)
• Collaborate with leadership to streamline registration and lead follow-up
• Create re-engagement campaigns and optimize tech systems for better UX

Preferred Qualifications

• Familiarity with ActiveCampaign or similar CRMs preferred
• Experience with marketing/email tools (e.g., Mailchimp, Canva, Zoom, WordPress) a plus
• Prior experience designing and writing email campaigns is a major plus

Benefits

• Salary : $6-7/hr
• Timezone: EST/CST